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Preface by the CEO

Energy is essential but the world is struggling to cope with the impact of its use. The climate is changing, air quality is a critical health issue for many people and immediate action is required.

Energy is essential but the world is struggling to cope with the impact of its use. The climate is changing, air quality is a critical health issue for many people and immediate action is required. SHV Energy feels a responsibility to make the world a better place and sees an opportunity to engage with external stakeholders such as customers, suppliers and communities, while growing its business.

Being a privately owned energy company that is international in reach and local in focus, we believe we can be part of the solution. Our energy is cleaner and available to those not connected to the grid. Our LPG and LNG products help consumers and companies improve their lives, as a switch from coal, wood, petrol or kerosene improves indoor and outdoor air quality, and brings down carbon emissions significantly. Our BioLPG product is proving to be an attractive renewable fuel in our markets. This sustainably sourced product offers a pragmatic, hands-on option for green power in the off-grid segment. As demand for solar and wind energy is soaring, we are investing in the market of renewables. Energy efficiency is also an interesting niche, as reduction of energy demand is a key driver in lowering CO2 emissions.

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"Growth, customer satisfaction and profitability are important, but so is good corporate citizenship and being an employer of choice."

We are a family-owned company, comprising of 18 different entrepreneurial operating business units. Growth, customer satisfaction and profitability are important, but so is good corporate citizenship and being an employer of choice. If we want the best people in business to work for us, we have to become the best company. In this Sustainability Report, we report on our sustainability performance in more detail and make the impact of our products and services visible through KPIs. We measure progress regularly and thoroughly and are open about how we can improve. We are a company powered by ambition and we thank all of our employees, customers, suppliers and all other stakeholders for sharing our purpose of Advancing Energy Together.

Bram Gräber, Chief Executive Officer SHV Energy